Fulfillment Policy

Refund Policy Jump to heading#

At Deno Deploy, we strive to provide exceptional service. If you are not satisfied with our service, you may request a refund under the following conditions:

A refund must be requested within 14 days of the initial purchase or upgrade of any subscription plan. Refunds may be considered if the service fails to function correctly and if the issue cannot be resolved by our support team within a reasonable time frame. No refunds will be issued for services used in violation of our terms of service or for problems clearly attributable to user error or external platform changes. Recurring subscriptions may be canceled but are only eligible for a refund for the initial billing cycle if requested within the 14-day period.

Cancellation Policy Jump to heading#

You can cancel your Deno Deploy subscription at any time under the following terms:

Subscription cancellations are effective immediately, and the service will continue to run until the end of the current billing period. To cancel your subscription, please navigate to your account settings on the Deno Deploy dashboard and select 'Cancel Subscription'. Once the subscription is canceled, no further charges will be incurred, but you are responsible for any charges accrued before the effective date of cancellation. Contact Us For more information about our fulfillment policies, or if you require assistance, please contact our support team at deploy@deno.com.